All Pages » Families | Community » Frequently Asked Questions

Frequently Asked Questions

1. How do I obtain a transcript?
Please contact the school you last attended to obtain copies of your transcripts. To see the list of schools in our board, visit the link here: https://www.alcdsb.on.ca/apps/pages/index.jsp?uREC_ID=1165053&type=d&pREC_ID=1393518
 
2. How do I enrol my child at a Catholic school?
Click here for kindergarten registration. 
Click here to register and enrol your child in one of our Catholic schools.
Use Tri-Board Transportation's school lookup tool based on your address here: https://triboard.mybusplanner.ca/Eligibility
 
3. Where do I find information on which bus my child takes or who do I contact about transportation?
Visit the Tri-Board Transportation website for information regarding school transportation.
 
4. How do I report my child's absence from school?
Reporting your child's absence from school is a necessary step in ensuring the child's safety. Learn more about reporting your child's absence by visiting the webpage here: https://www.alcdsb.on.ca/apps/pages/safearrivals
 
5. What if I don't have a birth certificate for my child?
Contact the school you would like to enrol your child. See list of schools and their contact information here
 
6. When are the school PD days and holidays?
 
7. Who is the Trustee for my area and how do I contact them?
Click here to see a list of our current Trustees.
 
8. I am looking for a venue for an event. Is it possible to use a school?
More information on community use of schools can be found here
 
9. I would like to show support for Catholic education. How do I redirect my property taxes to the Catholic Education System?
Catholic Ratepayers have the unique opportunity to choose to declare their support designation for Catholic Education. When you designate your tax support for Catholic Schools, you are sending the government a powerful message. You are making your voice heard in support of Catholic Education—a right of Catholics in Ontario for over 150 years. Click here to direct your school support through the Municipal Property Assessment Corporation.
 
10. What are the steps I can take to resolve an issue?
At the ALCDSB, the safety of your child is our top priority. If there is an issue, please visit this page to learn more about next steps. If at any time you have a concern about something within your school, please refer to the Board's Communications, Concerns and Complaint Resolutions Policy and Procedures.
 
11. What do I do if I want to home school my child?
Information on home schooling can be found here or contact the Office of the Director at 613-354-6257 x445.
 
12. When do report cards come out?
Families can expect to receive their child's report card at the end of each semester.
For the 2025-26 school year, secondary school report cards go out June 30, and for elementary schools, report cards go out February 18 and June 25. 
 
13. Does the ALCDSB offer summer school?
Yes. The summer school program is generally made available in May-June each year for our elementary and secondary schools. The school will communicate the summer school opportunities as they are available and suitable for your child(ren).
 
14. If school buses are cancelled, are schools still open?
Yes. Schools remain open on bus cancellation days, unless otherwise stated by the ALCDSB. On school closure days, families will be communicated with via SchoolMessenger, our website and on social media. On days when schools remain open, students are encouraged to attend if they can safely do so by walking or getting dropped off and picked up at dismissal time.
 
15. Are before and after school programs still open on bus cancellation days?
Yes. Before and after school programs are separate from bus cancellations. Unless you hear directly from the before or after school program provider, it is open.